Our highest priority is your health, safety and peace of mind. Each airline has its own baggage allowance policy. Please Note: The Signature Express Baggage service is the most relaxing and hassle free disembarkation Holland America Line offers. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time. For more space, you can upgrade to ocean view, verandah, or Signature Suite. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. Attn: Cash Applications In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. Wir alle kennen doch das Sprichwort: Es gibt kein schlechtes Wetter, nur schlechte Kleidung. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. As a company, we are incredibly disappointed with the Departments new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. Item(s) to be returned at a designated location shore-side (whether this be inside the terminal, a tent or table on the quay ) against and after verification of Confiscated Items Receipt and Guests Signature confirming return.. A This box indicates the deck number and general location of the stateroom to facilitate delivery of your luggage to your stateroom at embarkation. The original schedule and airfare may no longer be available, and a new reservation may need to be created at the current available price. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. That term, as used by Holland America Line, refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted. Dining requests should be made when you book, in advance of sailing. Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. More detailed information on NLV is available at the Centers for Disease Control website. Any changes will result in the cancellation of the entire air booking. All guests are required to disembark the ship at this time. On sailings that require other vaccinations, such as Yellow Fever or Malaria, it is important to obtain your vaccinations in time for them to take effect (6-8 weeks) prior to sailing. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. (Remember that checked baggage might not be accessible at all times.) Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Please be advised that all oxygen and oxygen equipment rental arrangements must be made by the guest and the third-party provider. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CA$750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Roll-in Shower and bathtub: Suites SC6175 & SC6164. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Contact your Travel Advisor or call our support line at 1-800-628-4771. Please have the ship's name, your party's name and stateroom number before you call. Air prices are nonrefundable (no money back). A You will receive any necessary luggage tags for your land tour while on your tour. The above list is not exhaustive. If tour details are not yet finalized, please check again closer to your departure date. Government Issued Identification: For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Summer temperatures in Fairbanks and other parts of the Interior often reach 70 and 80 degrees Fahrenheit. Most evenings, smart casual is appropriate and can be defined as slacks and sports shirts or sweater for men and a skirt or trousers and sweater or blouse for women. No additional deposits will be due until final payment. Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. Staterooms C6104 and H1805 have wheelchair access on the right side when facing the bed. Any discrepancies may prevent travel. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Women cannot have begun their 24th week of pregnancy at any time before or during the cruise. When will my Express Docs show a stateroom number? Well, either the programme was lying and it wasn't a formal night or no-one takes any notice of the dress code :- Observed : For the men : Dinner jackets - 0 Suit and Tie - 2 To arrange special meals, please contact the Ship Services Department at 8005411576 at least 60 days prior to departure. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. No matter where you choose to sail, take advantage of the special offers that may be available to you, such as our 150th anniversary promotion. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Q What are the benefits of having Express Docs? Packas you would for any resort. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues. The service is available in more than 250 U.S. airports. Furthermore, every senior officer inspects their area of responsibility on a regular basis. Je besser Sie packen und je besser Sie auf das Wetter vorbereitet sind, desto mehr werden Sie Ihr Abenteuer genieen. Finally, make sure that you label the inside of your carry-on and checked luggage with your name and contact information. Cash deposits can be made on the last day of the cruise. Each participant also receives aKids Club t-shirt. Cruise itineraries ply some of the calmest waters in the world. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. While you are online, it is easy to view your Personalized Shore eBrochure, or customize your cruise itinerary by scheduling shore excursions, dining experiences and spa treatments. Please note: This service is available only on days of sailing. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. A passport is still the preferred document. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Prescription medical marijuana is not allowed on board. View theCruise Updates pagefor the latest announcements. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:hollandamerica@cibtvisas.com. Full payment for air reservation is required at the time of air booking. You may easily place a call to friends, relatives or business associates during your cruise, reception permitting. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. A This information can be located in the Know Before You Go document available online. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Dress Code: Smart casual (unless a Gala Night) Reservations: Not required, but recommended Romantic: Yes Outdoor Seating: No Scenic View: Yes Tamarind is the most secluded restaurant aboard the Eurodam. If the current available price exceeds the original airfare, the guest must pay the additional charge. The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction,In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. For your convenience, a variety of optional beverage packages are available for sale to accommodate the varied needs of your family. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. On the morning of disembarkation, each guest must have settled their onboard account. 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